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SPOTLIGHT ON GUY CHAPMAN

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1. Your name, your club and your position. Answer: Guy Chapman  Club Catalina  General Manager 2. What is your biggest or has been your biggest challenge with the Club and your role? Even though….
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THREE TIPS TO CUSTOMER RECOVERY

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By Janet Hawk To quote the title of a book by Janelle Barlow, “A Complaint is a Gift” – that is, if you accept it as such. As anyone who has dealt with the public can tell you, it doesn’t always….
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SPOTLIGHT ON MATT SIMONOV

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Your name, your club and your position. Matt Simonov General Manager CSi Club Southport Club Southport … affectionately known as “CSi” What is your biggest or has been your biggest challenge….