GOOGLE SPENT A DECADE RESEARCHING WHAT MAKES A GREAT BOSS
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"People leave managers, not companies."
We've all heard it. Many of us have experienced it. But what makes people want to leave a manager in the first place? And if you happen to lead a team, what qualities….
SPOTLIGHT ON GUY CHAPMAN
1. Your name, your club and your position.
Answer: Guy Chapman Club Catalina General Manager
2. What is your biggest or has been your biggest challenge with the Club and your role?
Even though….
THE AUSTRALASIAN GAMING EXPO IS EXPANDING ITS SEMINAR PROGRAM FOR 2019
In response to the positive attendee feedback in 2018, the Seminar Program will again be a key attraction for the Australasian Gaming Expo in 2019.
In keeping with this year’s theme “Where gaming….
THREE TIPS TO CUSTOMER RECOVERY
By Janet Hawk
To quote the title of a book by Janelle Barlow, “A Complaint is a Gift” – that is, if you accept it as such. As anyone who has dealt with the public can tell you, it doesn’t always….
PACE INSURANCE – CLUB SPECIALISTS
Having a specialist looking after this important aspect of your operations is paramount.
PACE Insurance specialises in the Licensed Club Segment.
Their principles have enjoyed successful careers….
CMAA DEFENDS ITS MEMBERS CLUB AWARDS FROM BEING REVOKED
Today the 21st of March 2019 the Full Bench of the Fair Work Commission handed down a 62 page decision on an application by Clubs Australia – Industrial that the Registered and Licensed Clubs Award 2010….
SPOTLIGHT ON MATT SIMONOV
Your name, your club and your position.
Matt Simonov
General Manager
CSi Club Southport
Club Southport … affectionately known as “CSi”
What is your biggest or has been your biggest challenge….
MICHAEL O’SULLIVAN AWARDED RARE LIFE MEMBERSHIP OF CMAA
There is no better way to say it:
Here is the recent speech by Federal President David Hiscox on the 2019 Life Member award:
I would like to take this opportunity to perform one of the most satisfying….
YOUR PRIME TIME – WHAT YOUR CIRCADIAN RHYTHMS DICTATE!
As someone who works late night shifts as we are prone to do in this industry it’s not uncommon to hear the groans of staff when they switch from night to morning shifts. Don’t you hate those people….
